This function doesn't ever appear to equal 0.....see the graph, here.........https://www.desmos.com/calculator/gbffzpgnyt
It appears that the graph has a horizontal asymptote at y = 4 and the function never crosses this.
Write that first term as 4×42x=4(4x)2 and see that you have a quadratic in 4x.
Replace 4x by y (say) if it makes it easier to see.
I think that possibly desmos is interpreting that 10.4 in Chris's graph as 10 decimal point 4 rather than 10 times 4 ?