This is my homework question:
| A car manufacturer is concerned about poor customer satisfaction at one of its dealerships. The management decides to evaluate the satisfaction surveys of its next 62 customers. The dealer will be fined if the number of customers who report favorably is between 45 and 50. The dealership will be dissolved if fewer than 45 report favorably. It is known that 84% of the dealer’s customers report favorably on satisfaction surveys. |
I am trying to find probabilities but I don't know how and the question in the book we are supposed to reference is not like this at all.
