a) x^4 - x^2 - 20 = 0
We can actually factor this one in a straightforward manner thusly
(x^2 - 5) ( x^2 + 4) = 0
This means that
x^2 - 5 = 0 add 5 to both sides
x^2 = 5 take both roots
x = ±√5
Also
x^2 + 4 = 0
x^2 = -4 take both roots
x = ±√[ -4]
x = ± 2i
And those are the four solutions.....