There are several answers to this.
I could say it is by convention.
or I could say because it works.
Think about this. 3! is the number of ways you can line 3 people up in a queue
2! is the number of ways that you can line up 2 people A then b or B then A
1! is the number of ways you can line up 1 person.
How many ways can you line up 0 people. Well 1 way. There is only one way that you can put nobody in a queque
0!=1
I am sure that there are many more explanations but I guess the most important one is that it makes probablility questions work.
Lame perhaps but true :)