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It s a Toshiba 2008 Home Edition computer that is Microsoft. It shows a WiFi thing below, and it turns orange when it was normal. After April 8, it started to have some defects. Now, because the WiFi doesn't work, I can't use the computer. Can someone PLEASE HELP ME OUT, PLEASE? Thanks.

And I don't know how to use CCleaner. 

P.S(I can't use the computer. I am online just because I am on my dad's computer. Please help.)

 Aug 16, 2014

Best Answer 

 #36
avatar+1313 
+8

My computer played uo and busted last night. Yet another set back. It was the only thing i coukd focus on. For a while it was 20 min bot times. Now it needs a cd start to refresh or rest. What is the chance i will loose everything?

 Aug 16, 2014
 #1
avatar+4473 
+3

You said the defects happened after April 8 (the day Windows XP's support ended)...could be something to do with that, however everything should have still ran fine after that day!!!

 

Now, it could be a mix of that and something else. (You should still scan using Malwarebytes as Phill stated before in your other computer post...visit: http://www.malwarebytes.org/ and you should see the "Free Version Download" link in orange [once you download and install it, update databases, and do a threat scan!]

 

If anything is found from the threat scan, you can go ahead and quarantine them [just make sure to check them all for false positives...however, MalwareBytes is very safe!!]. It'll ask for you to restart your computer to finish removing the threats maybe, so do that as well. Then Run CCleaner!

 

As for CCleaner, most of the options should be checked but you can un-check network passwords [that way you won't have to keep on entering your wifi password]...just click analyze to see what is found and then run the cleaner..."Analyze" is on the bottom left and "Run Cleaner" is on the bottom right..

 

THE CCLEANER OPTION IS ON THE TOP LEFT AND UNDER IT, IS THE REGISTRY CLEANER.

 

Then, you can use the registry cleaner, too!!! I have never had any problems with it and it is extremely safe!! When you "Scan for Issues" [on bottom left] you will see a list of errors in your registry. Then, once that's done, you can select "Fix Selected Issues"...Important: It'll ask if you want to back-up your registry, select yes and save the file somewhere on your hard drive!!! Then, it will ask to delete specific obselete/other type of keys...you can delete those and that's it!

 

LASTLY, TRY TO RESTORE YOUR COMPUTER TO AN EARLIER TIME: THIS PROCESS IS KNOWN AS SYSTEM RESTORE:

 

To do this, type 'system restore' in the start menu search and you it'll display a list of system restore points your computer made. Choose the most recent one and then apply it by selecting the date and it'll have some memo written such as 'Scheduled Checkpoint' or 'Installed some product' [it'll take a while as your system will restart automatically and apply the changes].

 Aug 16, 2014
 #2
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0

Thanks, but I can't use it. Only a black screen appears when I turn it on. Can you help me with that too please?

 Aug 16, 2014
 #3
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0

And I can't download stuff on my computer. But thanks, AzizHusain.

 Aug 16, 2014
 #4
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+3

As for the black screen, do you have a monitor around the house? You can connect it to your computer with a VGA cable and see if the screen appears on the monitor when you turn on your computer.

 

Once that is done, you should be able to see the screen.

 

For your downloading problem, do you have a USB? You can download MalwareBytes and CCleaner on your dad's computer and put it on the usb and then connect that to your computer.

 

Once those two are done, you should be able to do all the things mentioned like scanning, using ccleaner and the registry cleaner, and system restore.

 

Then, you can unplug the VGA cable and see if your computer starts without it.

 Aug 16, 2014
 #5
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0

What is the VGA cable?

Sorry.

 

 Aug 16, 2014
 #6
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0

And what is the monitor?

Sorry for wasting your time, AzizHusain.

   

 Aug 16, 2014
 #7
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+3

It basically converts video graphics and can be found Best Buy or other computer stores.

 Aug 16, 2014
 #8
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0

Can you show an image please?

 Aug 16, 2014
 #9
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+3

The monitor is just like the display for a desktop computer. It is like a TV except smaller and meant for desktop computers. A laptop has the monitor connected to it, a desktop computer needs a monitor since it only has the CPU unless you have those all-in-one PCs that have everything in the monitor!

VGA cable Pics: https://www.google.com/search?q=vga+cable&es_sm=93&source=lnms&tbm=isch&sa=X&ei=B9rvU8qRGsj6oASBhoDICg&ved=0CAkQ_AUoAg&biw=1366&bih=653 

Monitor Pics: https://www.google.com/search?q=vga+cable&es_sm=93&source=lnms&tbm=isch&sa=X&ei=B9rvU8qRGsj6oASBhoDICg&ved=0CAkQ_AUoAg&biw=1366&bih=653#q=monitor&tbm=isch 

 Aug 16, 2014
 #10
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0

Thanks. I will look it up.

 Aug 16, 2014
 #11
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0

Okay. how do you use the VGA cable and the Monitor?

I don't use a monitor for my Toshiba computer.

 Aug 16, 2014
 #13
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0

Oh. I understand now. But, I don't have a monitor.

Only the PC.

 Aug 16, 2014
 #14
avatar+4473 
+3

Oh, hmm, do you know any relatives that may have one for you to use?

 Aug 16, 2014
 #15
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0

No. They don't have one.

 Aug 16, 2014
 #16
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+3

Hmm, try clearing any static out by completely unplugging your computer and holding the power button for 1 minute. Then, plug everything back in, press the power button, and see if the screen appears.

 

Unplug everything again and try the following:

You can also try shaking your computer a little bit to see if any loose pieces of material or dust are blocking some integral component. Once that is done, use compressed air [comes in a can] and clean out the inside...mainly the fan area.

 Aug 16, 2014
 #17
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0

Okay.

What do I d o with the can?

 Aug 16, 2014
 #18
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0

Do I follow both steps?

 Aug 16, 2014
 #19
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0

Just make sure everything is unplugged first.

Don't shake it but just spray in "quick bursts" like spray, then stop, then spray, then stop [use it slowly and don't let any of the foam material build up inside since it is extremely cold]. You need to take apart your computer to do this thoroughly though!

 Aug 16, 2014
 #20
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+3

Oh, the first one about the power button. Try that first. Then, do the cleaning.

 Aug 16, 2014
 #21
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0

But the screen won't turn on in the first step.

Can you tell me detail by detail please?

 Aug 16, 2014
 #22
avatar+4473 
+3

Yes, for the first step, you are not supposed to see anything on the screen because you are clearing out the static in the computer by pressing the power button [that is why everything is unplugged]. 

 

You just unplug all wires, then hold the power button for 1 minute, let go of the button, reconnect all the plugs, and then you press the power button once just like when you normally turn on the computer to see if the screen appears or not.

 Aug 16, 2014
 #23
avatar+8261 
0

Can you show me an image please?

(I am kind of a visual learner)

Thanks.

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Az

Azi

Aziz

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AzizHu

AzizHus

AzizHusa

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AzizHusain

AzizHusai

AzizHusa

AzizHus

AzizHu

AzizH

Aziz

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Th

Tha

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 Aug 16, 2014
 #24
avatar+4473 
+3

As for your internet issue, do you have an ethernet cable? It is thin and connects your computer to the modem [like if your company is ATT, they give you a modem to connect your ethernet cable]. You won't need wifi if you have an ethernet [comes in a variety of colors and sizes].

 Aug 16, 2014
 #25
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0

No.

Only for the XBox 360.

 Aug 16, 2014
 #26
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+3

Try following the directions in the video: https://www.youtube.com/watch?v=Lqg5wQpkK14 

 Aug 16, 2014
 #27
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0

Okay. Will do.

 Aug 16, 2014
 #28
avatar+8261 
0

Okay. I saw the video and he took off the battery, and unplugged the adapter. Thanks.

 Aug 16, 2014
 #29
avatar+4473 
+3

Yes, everything must be removed and then he held the power button for a while.

 Aug 16, 2014
 #30
avatar+8261 
0

There is something weird. It doesn't turn on still.

 Aug 16, 2014
 #31
avatar+4473 
+3

Hmm, repeat the process 2 more times. It might just take more than once. Remember, to press the power button once after plugging everything back in [also, make note of any weird sounds].

 Aug 16, 2014
 #32
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0

Weird sounds? Okay. I will note everything.

 Aug 16, 2014
 #33
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+3

Like beeps, cracking, or whistling type sounds. Maybe a loud BRRRRRRRRR "pause" BRRRRRRR could mean the fan needs to be cleaned.

 Aug 16, 2014
 #34
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0

Okay. No sounds. 

Only when it shut down it did like a noise like the level noise going down.

I think that it was a whistling sound.

It still won't turn on after 2 times.

 Aug 16, 2014
 #35
avatar+4473 
+3

Hmm, time to clean some dust out...unplug everything [battery, adapter, anything else connected with wires], and start spraying near the fan at an angle and not directly into it with quick bursts.

 Aug 16, 2014
 #36
avatar+1313 
+8
Best Answer

My computer played uo and busted last night. Yet another set back. It was the only thing i coukd focus on. For a while it was 20 min bot times. Now it needs a cd start to refresh or rest. What is the chance i will loose everything?

Stu Aug 16, 2014
 #37
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0

Um...Where's the fan?...Thanks, Stu and AzizHuasin...

 Aug 16, 2014
 #38
avatar+4473 
+3

Stu, you should try the same things as DS and see if it starts working.

 

Or, you could take it into a computer repair store and they could recover the hard drive and material.

 Aug 16, 2014
 #39
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0

Where's the fan???

 Aug 16, 2014
 #40
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+3

The fan should be either on the left or right side [basically it looks like a cage with parallel bars]. When you turn your computer on, the area where you feel air is the fan.

 Aug 16, 2014
 #41
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0

Stu, go to this link: https://www.youtube.com/watch?v=Lqg5wQpkK14 

This might help. 

 Aug 16, 2014
 #42
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0

Thanks, AzizHusain.

 Aug 16, 2014
 #43
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0

I feel air in the rear. Is it the fan?

 Aug 16, 2014
 #44
avatar+4473 
+3

Oh, yes, very likely it is if you don't feel it anywhere else.

 Aug 16, 2014
 #45
avatar+8261 
0

How do I take it apart?

 Aug 16, 2014
 #46
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0

I mean the computer so I can clean the fan.

 Aug 16, 2014
 #47
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0

It still won't turn on!

 Aug 16, 2014
 #48
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+3

You need Phillips screwdrivers to unscrew the area...but first, try spraying at an angle at the fan vents without opening anything. Just make sure everything is unplugged. Then, you can reconnect, start the computer and see if the screen appears. If not, then open the computer and clean the fan.

 Aug 16, 2014
 #49
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+3

Unplugged* Very important.

 Aug 16, 2014
 #50
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0

On the front rear, does the fan look like a circle?

 Aug 16, 2014
 #51
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0

Umm, I am confused...Do I do it unplugged, or do I do it plugged?

 Aug 16, 2014
 #52
avatar+4473 
+3

Yes, for some it is the circle area. Yes, UNPLUG, I accidentally wrote plugged but edited it shortly after...always unplug whenever you are cleaning the computer.

 Aug 16, 2014
 #53
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0

Okay. Before, the fan just stayed on when the computer worked.

Now, it only turns on and off in 2 seconds.

Will ask my parents to do it. 

Can you show me an image of how to clean it please?

 Aug 16, 2014
 #55
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0

Thanks. why is the cooling fan so important?

 Aug 16, 2014
 #56
avatar+4473 
+3

The fan prevents your computer from overheating [when it's filled with dust, the fan will not function as it should thereby overheating and possibly damaging other parts]...depends on many factors like air circulation, where you live [whether it is cold or warm or hot], where you sit and if you're laptop is on a hard surface or soft one.

 Aug 16, 2014
 #57
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0

I am scared.

Do I HAVE to open it?

 Aug 16, 2014
 #58
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+3

To clean it you do, however, you can always take it to professionals and have them do it for you...it is safer but as long as you're careful and follow the steps in the links, then all should be fine...

Basically, don't touch and move things around unless specified. 

 Aug 16, 2014
 #59
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0

I am panicking.

I will log out cause my sister wants to use it. can you wait a sec please?

Thanks.

It won't be long.

 Aug 16, 2014
 #60
avatar+4473 
+3

Alright. Also, you could get a new computer that is much faster for a low price these days...it will definitely be better than trying to fix your computer in the long run (all the time it takes to clean, research, and other things related to the computer)...the time and money might be better spent by getting a new one.

 Aug 16, 2014
 #61
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0

Where can I buy one?

 Aug 17, 2014
 #62
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0

My parents can't buy one Do you know one that is really cheap?

 Aug 17, 2014
 #63
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0

AzizHusain, are you there?

 Aug 17, 2014
 #64
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0

I suggest online websites like newegg or tigerdirect: http://www.newegg.com/PCs-Laptops/Store 

http://www.tigerdirect.com/ 

 Aug 17, 2014
 #65
avatar+8261 
0

Thanks, but do you know of a department store that has cheap computers?

 Aug 17, 2014
 #66
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0

Most department stores will not have cheaper prices...it's best to go to the two sites mentioned for the best deal...however, if you do want to go to a store, go to Best Buy or Fry's Electronics.

 Aug 17, 2014
 #67
avatar+1313 
+5

My screen is blue with different option. Just study the old fashioned way!! Need to make a dusk to refresh tomorrow. I will vomplain to my comoany. Hdd was at 100%. When i turned of wifi in task manager it went to 0. Which i felt would be what it was given past experience. After a reboot it was on and on turning it off was only a temporary fix to the hdd clog. I uninstalled kapersky as forums say win 8 is a piece of c**p at handling more than one antivirus which it all started perhaps around last week when i installed kaperaky (not the lag). Then it lost it's stregth to survive. Hdd was making hard noises from time to time.

 Aug 17, 2014
 #68
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0

Yes. You are correct, Stu! Give yourself a pont!

You too, AzizHusain!

Give it a try!

One day, when I was posting a question, a blue screen said: 

Please don't shut down.

Etc.

Then, it automatically shut down!

And it turned on a few hours later.

Recently, I was on my computer and it did the same thing. Weird right?

Can someone explain to me what this means, please???

Thanks...

 Aug 17, 2014
 #69
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0

Yes, blue screen of death...depends on the specific error! 

 Aug 17, 2014
 #70
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0

Is it similar to Red Ring of Death on the Xbox 360.

Hmm...Strange. 

What does the screen of blue death mean?

 Aug 17, 2014
 #71
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0

Not sure about the red ring. The blue screen of death usually occurs when some process that involves memory impacts the computer....I guess it is like a scary way of receiving a notification!

 Aug 17, 2014
 #72
avatar+128731 
+5

Aziz......I brought my old (2003) desktop back from the dreaded BSOD twice by using my recovery disks.....after awhile though, these old computers just aren't worth the trouble.....this new laptop I have is miles better than that old HP......

 

 Aug 17, 2014
 #73
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Yes, Phill, it is best to invest in newer computers! DS should do the same since the screen problem sounds like a major one if there is no monitor to check the connection. Technology is evolving so fast we have to keep buying every few years to catch up to everyone else...

 Aug 17, 2014
 #74
avatar+8261 
0

But I love my HP!

I have many images that I want to draw in there!

The red ring of death is when your xbox 360 overheats and when it is about to explode, it shuts down.

It is dangerous!

 Aug 17, 2014
 #75
avatar+4473 
0

Oh, the red ring relates to overheating. The BSOD is different. Usually a computer would just shut down if it overheats...although there are red and white screens of death, too!

 Aug 17, 2014
 #76
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0

really? wow.

 Aug 17, 2014
 #77
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0

I have never seen them before but have heard of them. These days, there are probably so many things that can happen with technology!

 

Did you know in the future we may be able to charge our phones by yelling at them?

 Aug 17, 2014
 #78
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0

No. That sounds cool!

 Aug 17, 2014
 #79
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0

Yes, it is crazy how we can use sound to do so much like heating and charging! Who knows, our eyes may have all our personal information and we can just fill out all our data by only staring at a screen!

 Aug 17, 2014
 #80
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0

woah!...you are talking crazy talk, AzizHusain!

 Aug 17, 2014
 #81
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0

Yes, well that is how the future is presented...it sounds crazy but it'll eventually be true (we will probably be dead by then anyway!)...

 Aug 17, 2014
 #82
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0

that sucks. i want to live in that time. that sucks.

 Aug 17, 2014
 #83
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0

DS, as Rosala said in your Riddles post, don't give points since these are not answers to a question...mainly discussion.

 Aug 17, 2014
 #84
avatar+8261 
0

so, do i take away the points?

 Aug 17, 2014
 #85
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0

Yes, please, it'll be fair for everyone else since too many points are given for a question.

 Aug 17, 2014
 #86
avatar+8261 
0

Okay. I just did.

 Aug 17, 2014
 #87
avatar+4473 
+5

Thanks, DS, for being honest! 

 Aug 17, 2014
 #88
avatar+8261 
0

You're welcome.

 Aug 17, 2014

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