Look at your Negative z-score table .....look for a number close to 16% (.16)
I find .99 z score is .1611
.99 x standard deviation = .99 x 4 ~~ 4 73 - 4 = 69
This question was submitted earlier ....it has an error in it somewhere
If we use 1.6% look for number .016 -ish z -score -2.14
73 - 2.14 x 4 = 64.44 so I would go with the answer 'Scores below 65' if it really is 1.6% and not 16%
Or as Rom points out ....maybe it is the opposite end of the spectrum...the TOP 16% (and we were looking at it from the wrong perspective)
100% -16% = 84 look at positive z-score table for .84 -ish approx 1.0 standard deviations ABOVE the mean
73 + 1 Standard deviation = 73+4 = 77 --------> choice #3
Thanx Rom!