So Cal, you are saying it is OK if someone behaves like a rude asshole?
We should apologize for causing his behaviors. We made him do it, Right?
I would bet his brother has apologized to him at least a dozen times in the past week. It doesn’t do any good. He’ll be apologizing for the rest of his life. Then one day, the apology won’t be accepted, and brother will get a knife in the belly for his insincere apology, because in the mind of a narcissistic asshole that is the right thing to do.